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Our story · Invictus Utilities

A business with more than one reason to exist.

Helping British businesses understand the services they rely on — with a story that began in Warwickshire and an ambition that always went beyond contracts.

Business essentials.
People at heart.

Where it began

It began with a simple question: could doing business help people too?

When Invictus Utilities began in Warwickshire in 2016, the idea was practical. Businesses needed electricity, gas, communications and other everyday services. Those arrangements could be confusing, time-consuming and difficult to compare. There was room for a business that helped owners and managers make sense of what they were paying for.

But there was more to the idea. From the beginning, Invictus Utilities wanted to explore ways of creating opportunities for people leaving the Armed Forces — particularly those whose injuries or circumstances could make the usual nine-to-five difficult.

At first glance, business utilities and a commitment to the Forces community might seem unrelated. The connection was straightforward: helping businesses with services they already needed could provide the foundation for something with a wider purpose.

A purpose beyond paperwork

People were part of the idea from the very start.

Leaving the Armed Forces and finding a place in civilian working life can involve enormous change. For some, it means starting a new career while dealing with an injury, illness or circumstances that make fixed working hours difficult.

The early ambition behind Invictus Utilities was to explore flexible opportunities that recognised people's skills and individual needs. Supporting Forces charities also formed part of that original vision.

It is part of why the company was formed. Helping a business organise its everyday services might seem a small thing, but the original hope was that it could open the door to opportunities for others.

Our journey

The story so far

The story began in Warwickshire. These chapters explain the idea behind Invictus and the work it focuses on today.

2016The idea takes shape in Warwickshire

Invictus Utilities began with a practical thought: help businesses make sense of the services they rely on, while exploring ways to create opportunities for people leaving the Armed Forces.

It was an ambition built around both everyday business needs and the people behind a very different kind of working life.

Our beginningsA purpose beyond contracts

The early vision included flexible working opportunities for former service personnel and support for Forces charities. Those ambitions belong to the company’s beginnings and remain an important part of its story.

TodayHelping businesses understand their options

Our focus remains on Invictus Utilities and the services businesses need. The website brings together service information, useful guidance and ways to make an enquiry.

Explore practical advice →

Interested in the group's wider history? Explore the Invictus at Home timeline ↗

Helping businesses every day

What does your business need right now?

Whether it's an approaching renewal, an unreliable connection or a business that's changed since its last contract, the best place to start is understanding what works and what doesn't.

Energy

Review your business energy arrangements around your premises, usage and contract dates. Start by explaining what you want to change and whether you need…

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Renewable Energy

Explore renewable energy options in the context of your premises, budget and long-term plans. Suitability depends on the technology, site and installation requirements.

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Solar PV

Consider whether solar generation fits your premises and electricity needs. An appropriate assessment should consider the property, consumption and installation constraints before any proposal…

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Waste Management

Plan collections around the materials your business produces, available storage and how often waste needs to be removed. Explain any specialist handling requirements at…

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Water

Discuss your water and wastewater arrangements with a clear picture of the premises involved and the reason for your enquiry. The available route depends…

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Telecoms

Review how your business connects with customers and colleagues. Consider connectivity, calling and mobiles together with the way your team works.

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Hosted Telephony

Consider calling features, users and working locations before choosing a hosted phone arrangement. Make continuity and number migration part of the discussion.

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Data Connectivity

Choose connectivity around the applications and locations your business relies on. Availability, upload capacity, reliability and support can matter alongside headline speed.

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Business Mobile

Review mobile coverage, usage and devices around how your team works. Identify which lines, allowances and features are still needed before comparing options.

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Telephone Systems

Plan business calling around the caller experience and the needs of your team. Discuss existing equipment, numbers and integrations before agreeing a replacement.

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Calls

Understand your calling patterns and destinations before reviewing call charges. Check how calls are billed and which exclusions apply.

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Lines

Review what each business line is used for before changing or removing it. Consider calling, equipment and any connected systems together.

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Explore all Invictus Utilities services → · Read our Knowledge Centre →

How we approach things

Start with the business, not the sales pitch.

There isn't a single arrangement that suits every shop, office, café or growing company. Before making a change, it's worth understanding what the business uses today, what it genuinely needs and what the terms of any replacement would mean.

Sometimes reviewing an arrangement uncovers a better fit. Sometimes it confirms that what you already have makes sense. Either way, a clearer picture helps you decide what happens next.

01Tell us what's happening in your business.
02Look at the relevant services and requirements.
03Understand the available options and their terms.
04Decide what makes sense for you.
Out and about

Come and meet Invictus Utilities.

A good conversation can tell you far more than a leaflet. Whether at a local exhibition or a wider business event, meeting other people in business gives us a chance to listen, exchange ideas and talk about what matters to them.

We haven’t announced any confirmed appearances here yet. In the meantime, you can get in touch with Invictus Utilities directly.

Part of the Invictus family

A wider family, a shared history.

Invictus Utilities has been part of the Invictus story since the beginning. What started with an ambition to help businesses manage their essential services has grown into something bigger.

Today, we're part of the wider Invictus at Home group, bringing together businesses with different specialisms and a shared history. Our work here remains focused on the services that British businesses rely on.

If you would like to discover how the other businesses fit together, the group website tells that wider story.

Explore Invictus at Home
Invictus Utilities
Part of the wider Invictus family

Now, tell us about your business.

Whether you're starting out, growing or simply checking what you're paying for, we're here to help you explore your next step.